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KMID : 1001320180450030179
Social Welfare Policy
2018 Volume.45 No. 3 p.179 ~ p.212
The Institutional Relations Surrounding Precarious Work and Return to Work of Care Workers
Kwon Hyun-Jung

Jeon Hyeon-Su
Ko Jae-Won
Abstract
The aim of this study is to examine how the return to work of care workers are organized within institutional relations(social security system, labor market policy) and then examine the dominant discourse. While previous studies find the cause of job quit at a personal or organizational level such as human relationships or job satisfaction, this study describes by what sequence does job quit occur from the institutions relevant to the precarious work through institutional ethnography. The data includes in-depth interviews, field observations at long-term care fercilities, institutional texts, etc. As a result of the study, there is an evident incongruence between the Labor Standards Act and the long term care policy, so an excessive workload created turnover of care workers. In addition, although care worker was not excluded from social insurance, we observe that care workers who are eligible for Industrial Accident Compensation Insurance could not benefit and had to quit the job because the social security system did not work or function for redistribution. In particular, the marketization policy combined with profit-seeking capital has led the employment insurance system, retirement allowance system, and active labor market policy to protect workers. It can be seen as a process of rehabilitating the body itself and returning to work. The turnover issues of care workers had its roots in the neorealism market liberalization strategies, consumer choice models, and new public management theories.
KEYWORD
return-to-work, care worker, precarious work, institutional ethnography, neo-liberalism, service economy
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